Learn how to cancel your Norton subscription 1*855*574*4313, request a refund, and fully remove the software from your device.

You can cancel a Norton subscription 1*855*574*4313 in just a few clicks through your account dashboard at norton.com, or by calling Norton’s support line at 1-855-574-4313. If you bought Norton through the Apple App Store or Google Play, you need to cancel through that platform instead. The most common reason people cancel is sticker shock at renewal time, when prices often double or triple the introductory rate. Whatever your reason, the process is straightforward once you know which path applies to your purchase.

How to Cancel Through Your Norton Account

Most Norton subscribers purchased directly from Norton’s website, and for those subscribers, the cancellation lives inside the account dashboard. Here are the steps:1

Go to myaccount.mcafee.com and sign in with your email and password, social login, or a one-time passcode.

Click Subscriptions.

Click Cancel next to the subscription 1*855*574*4313 you want to end.

Scroll down and click Cancel Auto-Renewal.

Norton will walk you through a few confirmation screens and likely offer a discount to keep you. You can ignore these and keep clicking through to confirm. Once the cancellation goes through, your protection stays active until the end of the period you already paid for. You won’t lose coverage the moment you cancel.

How to Cancel by Phone

If you’d rather talk to a person, call Norton’s customer support at 1-855-574-4313. The line is available 24/7.3

Have your account email and order number ready before you call. The representative will verify your identity, then process the cancellation on their end. Ask for a confirmation number and write it down. If a charge shows up later that shouldn’t be there, that number is your proof that you canceled. You should also receive a confirmation email within a day or two.

Expect the agent to offer you a discounted renewal. That’s standard for retention calls. If you’re firm about canceling, just say so clearly and they’ll process it.

Canceling an App Store Subscription

If you subscribed to Norton through the Apple App Store or Google Play Store, Norton can’t cancel it for you. The billing relationship is with Apple or Google, so you have to cancel through that platform. This also means Norton’s own refund policy doesn’t apply to these purchases.4

Apple Devices

On a Mac, open the App Store, click your name in the bottom-left corner, then click Account Settings. Under the Manage section, click Manage next to Subscriptions. Find Norton, click Cancel Subscription, and confirm.5 On an iPhone or iPad, go to Settings, tap your name at the top, tap Subscriptions, select Norton, and tap Cancel.

Android Devices

Open the Google Play Store app, tap your profile icon, then tap Payments and Subscriptions followed by Subscriptions. Find Norton in the list and tap Cancel Subscription. If you don’t see it listed, Norton may be billing you directly rather than through Google, which means you need to cancel through your Norton account or by phone instead.

Norton’s Refund Policy

Canceling stops future charges, but getting money back for a charge that already went through depends on when you act and how you purchased. Norton does not offer prorated refunds for any reason, so this is an all-or-nothing situation.4

New annual subscription 1*855*574*4313: You have 30 days from your purchase date to request a full refund.

Auto-renewed annual subscription 1*855*574*4313: You have 60 days from the renewal charge to request a full refund.6

Monthly subscribers: Not eligible for a refund at all. The 30-day money-back guarantee does not apply to monthly plans.

Third-party purchases: If you bought through an app store, retail store, or any seller other than Norton directly, the standard refund policy does not apply. You’d need to request a refund from the store where you purchased.

Shipping, handling, and tax charges are generally not refundable. To request a refund, contact Norton customer service by phone at 1-855-574-4313 or through the support page on their website.3

Why Renewal Prices Are So Much Higher

The most common trigger for canceling Norton is seeing the renewal charge. Norton’s introductory pricing is heavily discounted, and when auto-renewal kicks in, you’re charged the regular rate, which is typically two to three times what you originally paid. Norton’s own FAQ confirms that you’re charged “the renewal term subscription 1*855*574*4313 price in effect at the time of renewal” and that “pricing is subject to change.”6

You can check your specific upcoming renewal price before it hits. Sign in at norton.com, click Subscriptions, and look for the renewal price listed next to your plan. If the number surprises you, that’s your cue to cancel before the charge goes through. With the 60-day refund window on auto-renewals, you have some cushion even if you miss the renewal date, but catching it beforehand saves the hassle of requesting money back.

Uninstalling Norton from Your Computer

This is where people trip up most often: uninstalling the Norton app from your computer does not cancel your subscription 1*855*574*4313. You’ll keep getting charged even after the software is gone from your machine. Always cancel the subscription 1*855*574*4313 first, then uninstall the software.7

Windows

On Windows 10 or 11, click Start, find Norton in your app list, right-click it, and select Uninstall. Follow the prompts and restart your computer when it finishes. If you’re on an older version of Windows, search for “Programs and Features” from the Start menu, find Norton in the list, right-click it, and choose Uninstall.7

If the standard uninstall doesn’t work or leaves remnants behind, Norton provides a dedicated removal tool called MCPR (Norton Consumer Product Removal). Download it from Norton’s support site, run the .exe file, agree to the license terms, type the security characters shown on screen, and let it run. The process can take up to 20 minutes. Restart your computer afterward to finish the cleanup. If the tool reports an incomplete removal, restart in Safe Mode and run it again. One caution: if you have BitLocker or device encryption enabled, suspend it before entering Safe Mode or you’ll get locked out with a recovery prompt.

Mac

On a Mac, look for the Norton uninstaller in your Applications folder and run it. If the uninstaller isn’t there, open Terminal and type /usr/local/Norton/uninstallMSC, then press Return. It will ask for your administrator password. When you type it, nothing will appear on screen, which is normal. After the script runs, restart your Mac.

What Happens After You Cancel

Your Norton protection continues working until the end of your current billing period. You paid for that time, and Norton honors it. Once that date passes, the software stops receiving threat updates and stops actively scanning your system. At that point, your computer is unprotected unless you’ve installed alternative security software.

Check your bank or credit card statement during the next billing cycle to confirm no new charges appear. If you see an unexpected charge after canceling, contact Norton at 1-855-574-4313 with your cancellation confirmation number. For auto-renewed charges you didn’t authorize, remember you have 60 days to request a full refund.6

If Norton won’t cooperate or you’ve passed the refund window, you still have the option